This article will help you to deeply troubleshoot outlook failure in connection to WorldPosta Exchange system while trying to automatically configure your account using autodiscover configuration, and solve the problem that causes the following message;
you are expected to be unable to automatically set up your Outlook profile and face this message while configuration
• Note: If any method doesn’t resolve the problem, go to the next Method. until finding the problem cause.
This message doesn’t indicate that WorldPosta mail server doesn’t support encryption connection, it means outlook can’t get the correct settings to connect to the mail server or there is an obstacle has interrupted the connection between the outlook client and the server. This may be caused by incomplete or missing autodiscover records in DNS, Internal network reason or other reasons as will be mentioned below;
The following are the troubleshooting step showed to release such case:
For 32-Bit Edition:-
https://www.microsoft.com/en-eg/download/details.aspx?id=39667
For 64-Bit Edition:-
https://www.microsoft.com/en-eg/download/details.aspx?id=39647
https://www.testconnectivity.microsoft.com/?testid=o365easautodiscover
WorldPosta SRV Record Name: @ Target: autodiscover.worldposta.com Protocol: _tcp. Service: _autodiscover Priority: 0 Weight: 0 Port: 443
Rule=worldposta.com
Rule=www.worldposta.com
Rule=mail.worldposta.com
Rule=admin.worldposta.com
Rule=autodiscover.worldposta.com
Rule=imap.worldposta.com
Services | Application | Port |
HTTP (OWA & Solid) | HTTP | 80 |
HTTPS (OWA &Solid & Auto discover) | SSL | 443 |
IMAPS (IMAP – Incoming Server) | SSL | 993 |
SMTPS (IMAP – Outgoing Server) | SMTP | 465 |
1. In the Settings view, open the Protection tab and select Anti-Spam in the right frame. Click the switch to disable the component. As shown below:-
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