Tickets
 

To initiate contact with our support team, simply click on the “+” sign located at the top-right corner. From there, you can create your support ticket by indicating the Request Type, Priority, Department, Subject, and Ticket Description.

Additionally, you have the option to attach a document by selecting “Browse“. When you finish, click on “Submit”.

After that, your ticket will be successfully submitted, and you can access your tickets history within the Tickets tab. You can refine your search for tickets by specifying criteria such as Ticket ID, Subject, Date Range, Status, Level, and Type.

Additionally, you can make modifications to your ticket by clicking on it, allowing you to add comments or attachments and review the conversation history, then click on “Submit”.