Why did I not receive an email?

Answer:

Have you tried looking at all the inbox categories?

Have you tried looking in “All mail”, “Spam” or “Trash?”

Do you have any filters set up?

Have you used the Search Mail function at the top of the page to look for the missing messages?”

– If you did all the above and still cannot receive an email, you can send a ticket to our support team [email protected] and they will investigate.